Refund/Return Policy:
We do everything to insure that your order is delivered accurately and in a timely manner. Occasionally, mistakes happen. When they do, we will do everything we can to make it right.
Original sales receipt must accompany
returns.
We accept returns for exchange or
refund 7 calendar days after delivery of the product. At our sole discretion
after 7 calendar days, we will offer an exchange or store credit only. Items
must be in "new, unaltered unused and resellable condition". Definition of new,
unaltered, unused and resellable condition is:
- -without
showing signs of wear or damage in any way
- -within 7
calendar days of the delivery date (after 7 days no returns are allowed)
- -must not be
a special order or a custom order
- -unless noted
that it cannot be returned or has a different return policy time
period other than that 7 days noted in that item's particular item
description.
If an item is received damaged or is
incorrectly shipped by us please contact Customer Support immediately. Items
that are defective and shipped from us or items that you did not order but
received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of
item(s) once we receive it.
There is a 15% restocking fee for
returned items that are not being exchanged and are not damaged. Again you MUST
contact us within 7 days if you intend to return ANY item.
Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be
refunded.
